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November 20 2008 Corporate Culture: Examining the Impact on Performance Many corporations are increasingly aware that their corporate culture affects not only their employees but also the bottom line. To gain a better understanding of the effect culture has on organizations, American Management Association commissioned the Institute for Corporate Productivity to conduct a global survey of corporate cultures in today’s organizations. Join us for an informative hour as we explore the survey results and discuss some of the factors that characterize the corporate cultures of high-performing organizations. View the complete recording November 19 2008 Valuation Intelligence: Insider Insights into a Company's True Worth Merger objective, takeover target or investment possibility—no matter what your reason, establishing a company’s true worth is critical in making better business decisions. This unique Webcast gives you an array of secrets to help you sidestep the many issues that arise when a company is valued improperly. Protect yourself: discover some of the “how-tos” insiders use to accurately value companies—before you make a costly acquisition mistake...or sell a company for too little. View the complete recording November 12 2008 Managing Globally Using the MBTI® Instrument: 6 Ways to More Effectively Communicate Across Cultures The MBTI® instrument can be an integral leadership and management development tool when interacting with colleagues, employees, bosses, and customers from different cultures. This Webcast explores the subtle and not so subtle nuances of using type with diverse cultures and offers valuable insight into using type to increase your effectiveness when navigating the globe. View the complete recording November 5 2008 Fired Up Leadership: How to Make Your Team Thrive Scientific research has validated the powerful effect of emotional connections on human beings. When individuals feel a connection with their organization’s identity, their colleagues and their day-to-day tasks, they thrive and so does their organization. “Connection Cultures” help organizations attract, engage and retain the employees they need to meet growth opportunities. This Webcast explores how to create a Connection Culture as well as the best practices that increase connection. View the complete recording October 30 2008 Management Lessons from Mayo Clinic: Delivering World-Class Service One of Mayo Clinic’s greatest strengths is “boundarylessness.” This refers to the cultural encouragement that employees step out of their organizational chart "box" to collaborate with others anywhere in the organization who can help them better serve their customers. This Webcast explores boundarylessness and other key guiding principles that help Mayo Clinic achieve exemplary levels of customer satisfaction. View the complete recording Or Download slides of Management Lessons from Mayo Clinic: Delivering World-Class Service (PDF) October 29 2008 Social Networking: Using the Latest Tools to Support Learning and Talent Management LinkedIn, Facebook, MySpace, Twitter, Digg… it’s difficult not to notice the explosion in both the number and notoriety of these tools designed to support and enhance our ability to form social networks. Do these tools have any use within your company? Bersin & Associates believes that they do. Join this discussion as we explore social networking tools as a concept, outline a few corporate applications of these technologies, and offer some action-oriented advice to help you develop a strategy for implementing similar projects in your organization. View the complete recording Or Download slides of Social Networking: Using the Latest Tools to Support Learning and Talent Management (PDF) October 22 2008 Coaching Your MVPs: Lessons for Leaders from Coaches of Champions Just as in sports, coaching can be employed to achieve performance improvements in business. Leaders and high-achieving employees greatly benefit from coaches who help shape their talents and fine-tune their skills. This Webcast explores key qualities of "real leaders" and offers advice for encouraging top performers to step up to the plate and stop playing it safe. View the complete recording Or Download slides of Coaching Your MVPs: Lessons for Leaders from Coaches of Champions (PDF) October 15 2008 Communicating Across Generations: How to Get Your Message Understood More generations interact in the workplace than ever before, often leading to misunderstandings and conflict in the workplace. The fact is that these diverse groups sometimes barely speak the same language (figuratively, if not literally). This Webcast examines different perspectives and motivators for each group and offers advice on engaging, motivating and communicating with them effectively. View the complete recording Or Download slides of Communicating Across Generations: How to Get Your Message Understood (PDF) October 8 2008 Leading Virtual Teams: Managing People at a Distance Leading people and teams at a distance is one of today’s most critical management challenges. It requires new skills to balance the social and technical aspects and build a high-performing virtual team.  In this Webcast you’ll hear from Jessica Lipnack, co-author of Virtual Teams, and one of the leading experts in virtual teams and collaboration. View the complete recording Or Download slides of Leading Virtual Teams: Managing People at a Distance (PDF) October 1 2008 Blended Learning: Integrating On-Demand Approaches Within Your Development Programs It’s no longer enough to build fantastic new-hire orientation programs and a full curriculum to meet development needs—now you must create systems and environments that facilitate the networked organizational learning model. This Webcast examines trends within corporations that are successfully implementing on-demand learning approaches. And you’ll hear research-based guidance from Bersin & Associates on what you must do to successfully integrate these new approaches into your programs. View the complete recording Or Download slides of Blended Learning: Integrating On-Demand Approaches Within Your Development Programs (PDF) September 25 2008 Taking Leadership to the Next Level The corporate world is filled with executives who have worked hard to reach the upper levels of management, but only a handful of them will ever reach the pinnacle. Marshall Goldsmith explains in his book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful, how subtle nuances make all the difference. In this Webcast, Marshall discusses the “transactional flaws” performed by one person against another (as simple as not saying “thank you” enough), which lead to negative perceptions that can stifle your career advancement. View the complete recording Or Download slides of Taking Leadership to the Next Level (PDF) September 24 2008 Making the Connection: Engaging and Closing Sales over the Phone As the cost of selling continues to rise—and fewer sales calls are conducted in person—it’s never been more essential for sales professionals to hone their telephone selling skills. Designed for the salesperson who needs to book appointments, engage customers, and close on commitments over the phone, this webcast will help you to effectively use the telephone to work with gatekeepers, grasp customers’ attention, and build immediate rapport using field-tested phone selling techniques that result in more sales and profits. View the complete recording Or Download slides of Making the Connection: Engaging and Closing Sales over the Phone (PDF) September 17 2008 How to Become an Expert on Anything in 2 Hours Your ability to connect with others immediately through knowledge of a particular subject area is vital to gaining trust, solidifying relationships, and getting ideas across. In this webcast a highly-decorated former military interrogator will share his process for quickly taking in small amounts of information in any subject and using this knowledge to generate instant rapport with others. View the complete recording Or Download slides of How to Become an Expert on Anything in 2 Hours (PDF) September 10 2008 Leading with Kindness: How Good People Consistently Get Superior Results Contrary to what many of us have been told, research indicates that when it comes to business, nice guys often finish first. But how does one define “kindness” in business? And what is the best way to “use” this deceptively complex notion as a guiding principle to lead an organization successfully into the future? This Webcast explores how you can use sincerity, honesty, and respect to accomplish true organizational greatness. View the complete recording Or Download slides of Leading with Kindness: How Good People Consistently Get Superior Results (PDF) September 3 2008 Distracted: Finding Focus in a Hyperkinetic World Despite wondrous technologies and scientific advances, our attention is scattered among the beeps and pings of a push-button world. In this Webcast, Maggie Jackson explores this world of diffusion and detachment, offering a look at the workings of attention—with its three pillars of focus, awareness, and judgment—revealing how these skills can be shaped and taught. View the complete recording Or Download slides of Distracted: Finding Focus in a Hyperkinetic World (PDF) August 27 2008 Improving Your Onboarding Success: Integrating Recent Grads into Your Workforce Each year, waves of new hires come into the workforce from college. They want to contribute to your organization immediately and blaze a career path right from the start. You want them to make a contribution as well, while making sure they are learning the ropes and developing the skills your organization needs. In this webcast, we will explore the transition between college education and the "real" world. A panel comprised of three viewpoints — Corporate, College, and Consulting — will offer advice on what both recent graduates and organizations need to know to make this transition a success. View the complete recording Or Download slides of Improving Your Onboarding Success: Integrating Recent Grads into Your Workforce (PDF) August 14 2008 Management Development the AMA Way! It is critical for organizations of all sizes to invest in developing a leadership/management pipeline, starting with individual professionals who aspire to become managers and continuing through mid- and senior-level managers who will eventually lead the organization. For 85 years, AMA has researched, developed, field tested, and refined management development programs that are used throughout the world. Join us as we discuss AMA Management Competency Model and what it takes for organization's to successfully develop their leadership/management pipelines. View the complete recording Or Download slides of Management Development the AMA Way! (PDF) August 13 2008 Challenges of Global Leadership: Across Boundaries and Borders Successfully leading your strategic business initiatives in a global environment is becoming more and more challenging—the impact of globalization on businesses of every type and size is being increasingly felt on a daily basis. To succeed in this perpetually changing global arena you will have to lead and implement business strategies across borders, cultures and a host of logistical and legal complexities—often in several countries at the same time. This interactive Webcast will help you discover ways to focus and refine your own competencies in this area, and begin to develop a real-time global mindset. View the complete recording Or Download slides of Challenges of Global Leadership: Across Boundaries and Borders (PDF) August 7 2008 Beyond Time Management: Leveraging Your Productivity 24/7 Your father's time management system was simply a to-do list of tasks to be accomplished. Today's approach is all about getting more things done in both your professional and personal life. This Webcast helps bring you to the next level of managing your time, showing you ways to leverage your day for exponential increases in productivity and results. View the complete recording Or Download slides of Beyond Time Management: Leveraging Your Productivity 24/7 (PDF) August 6 2008 AMA's Checklist: How to Evaluate Your Company's Global Initiative Make sure you identify all the risks of doing business globally! This Webcast will help you assess your company's exposure to the critical tax, payroll, statutory, and legal issues throughout your global operations—whether your international venture is months, years, or decades old. Particular focus is paid to the concept of Permanent Establishment and the "employee" vs. contractor distinction among people who do work for your company. A comprehensive checklist of Dos and Don'ts will be presented and explained, so that you and your company recognize all the risks associated with doing business globally. View the complete recording Or Download slides of AMA's Checklist: How to Evaluate Your Company's Global Initiative (PDF) July 28 2008 How to Write Fast When It's Due Yesterday Your calendar is full, there are 100 unread e-mails in your in-box, and now your boss asks you to write a report for her to present at a committee meeting the first thing next morning. Join us for this Webcast and learn tips and techniques for writing when the pressure is great—and the deadline is coming up quickly. View the complete recording Or Download slides of How to Write Fast When It's Due Yesterday (PDF) July 16 2008 Web 2.0 and Social Computing: Charting Your Organization's Strategy Whether you’re the CEO, head of HR or line manager, Web 2.0 is affecting the way we all work and do business. But how do you make sense of it all? In this informative session, we will take a very practical look at the impact of Web 2.0 on all aspects of today’s business. View the complete recording Or Download slides of Web 2.0 and Social Computing: Charting Your Organization's Strategy (PDF) July 9 2008 Getting Started in Sales: Essential Skills for Success Many prospective sales professionals don’t have a solid foundation and understanding of the fundamentals of selling. Whether you’re just starting out or want a quick refresher, this Webcast reviews a number of simple, time-tested strategies that can help you achieve greater sales success right away. View the complete recording Or Download slides of Getting Started in Sales: Essential Skills for Success (PDF) July 7 2008 Igniting Commitment: Developing and Strengthening Boss-Employee Relationships Are you out of touch with the people you manage? People join companies, but they leave bad managers. Building effective professional relationships with your employees is absolutely critical to reaching your organizational and personal goals. Join Judith Bardwick as she explores building an environment of trust and respect that will increase commitment as well as engage and inspire your employees. View the complete recording Or Download slides of Igniting Commitment: Developing and Strengthening Boss-Employee Relationships (PDF) July 2 2008 Persuasion IQ: How to Get What You Want Your professional success, income and personal relationships depend on your ability to persuade, influence, and motivate other people. Yet most people use outdated techniques for convincing others...or have no technique at all. Join Kurt Mortensen as he explains the essential habits, traits, and behaviors you need to cultivate your natural persuasive abilities. View the complete recording Or Download slides of Persuasion IQ: How to Get What You Want (PDF) June 25 2008 High-Impact Decision Making All too often, people faced with tough decisions procrastinate, rely on intuition, or allow outside events to take control. In many cases this leads to costly or disastrous business results. In this Webcast, you’ll discover innovative, easy-to-learn techniques enabling you to make high-impact decisions that are smart, timely and effective. You’ll see how to clarify objectives, use structured processes for decisive thinking, and effectively analyze, articulate and draw conclusions so you can commit to decisions with confidence. View the complete recording Or Download slides of High-Impact Decision Making (PDF) June 25 2008 High-Impact Decision Making All too often, people faced with tough decisions procrastinate, rely on intuition, or allow outside events to take control. In many cases this leads to costly or disastrous business results. In this Webcast, you’ll discover innovative, easy-to-learn techniques enabling you to make high-impact decisions that are smart, timely and effective. You’ll see how to clarify objectives, use structured processes for decisive thinking, and effectively analyze, articulate and draw conclusions so you can commit to decisions with confidence. View the complete recording Or Download slides of High-Impact Decision Making (PDF) June 12 2008 The Myth, Mystery and Science of Talent Management The term “talent management” is used loosely and often interchangeably across a wide array of human capital issues. The bottom line is that finding and developing the right people for your organization is a task not to be taken lightly. Join this Webcast as we explore the most predictive, valid and reliable ways to assess, manage and develop your company's present and future talent. View the complete recording Or Download slides of The Myth, Mystery and Science of Talent Management (PDF) June 11 2008 Succession Planning: Building the Leadership Pipeline Identifying and retaining talented people is a critical priority for today's organizations. While many organizations are good at recruitment and training, fewer organizations have succession planning programs in place. Join this Webcast to learn what research and experience have discovered about some simple, straightforward ways to locate and develop the future leaders of your company. View the complete recording Or Download slides of Succession Planning: Building the Leadership Pipeline (PDF) June 4 2008 Maximizing Project Value Far too many projects lose sight of their original purpose due to shifting resources, changing objectives, and unexpected developments. This Webcast explores clear, immediately usable advice for delivering the kind of project success that truly provides value to your organization. View the complete recording Or Download slides of Maximizing Project Value (PDF) May 21 2008 Age Curve: Examining the Changing Demographic Landscape Are you and your organization realistically grounded in what the business world will look like in five, ten and fifteen years? As baby boomers retire, can you find people to fill the void of middle managers? Have you thought about who's going to be buying your products and services and what that group will want? Do you understand the workforce trends you should be tracking to plan your future employment path? Join us as we explore the many impacts of the retiring boomer generation as companies face a labor shortage and shifting marketplace demographics. View the complete recording Or Download slides of Age Curve: Examining the Changing Demographic Landscape (PDF) May 14 2008 Strategic Alliances: The Business Imperative for Partnering in a Convergent World Technology, globalization, change at the speed of light! No organization can afford to go it alone in today's economic landscape. This Webcast will examine why companies around the corner and across the globe are entering into collaborative relationships to leverage opportunities for growth and innovation in an increasingly competitive environment. View the complete recording Or Download slides of Strategic Alliances: The Business Imperative for Partnering in a Convergent World (PDF) May 7 2008 Proving the Value of Training to the C-Suite: The Language of Bottom-Line Results Stories of training failure echo persistently through the halls of power. Senior executives often lack experience with successful learning initiatives and simply don’t understand their value to the organization. Thus a disparity exists between the value of training as a business partner and the perception of C-Level executives. In this Webcast Jim Kirkpatrick will offer advice and examples of how to "talk-the-talk" and make the case for training initiatives to senior executives. View the complete recording Or Download slides of Proving the Value of Training to the C-Suite: The Language of Bottom-Line Results (PDF) April 25 2008 Building Alliances: Savvy Networking for Administrative Professionals As an office administrator, you are taking on more leadership roles every day. A major part of your success depends on getting things done through others. This Webcast will explore mastering the art of building alliances both in and outside your organization to help you accomplish goals for yourself and those you support. View the complete recording Or Download slides of Building Alliances: Savvy Networking for Administrative Professionals (PDF) April 15 2008 The It Factor and How to Get It: Becoming a Master Communicator If you’re like most of us, you struggle in social and business settings where you’re required to meet people and make a positive impression. Those who have “It” are just like you, but have figured out, cultivated, and practiced some fundamental skills. This Webcast will explore the simple steps you can take in every conversation to become more memorable and charismatic. View the complete recording Or Download slides of The It Factor and How to Get It: Becoming a Master Communicator (PDF) April 2 2008 5 Ways to Grow Your Business in a Slowing Economy Discover how to expand your business by introducing organic growth initiatives throughout your organization. Gain the insights you need to find your company’s next "blockbuster” product when time is short and resources are limited. Attend this complimentary Webcast and get tools to help you grow any business in this economic environment. View the complete recording Or Download slides of 5 Ways to Grow Your Business in a Slowing Economy (PDF) March 19 2008 10 Steps for Leading Productive Meetings All too often meetings become an aimless conversation that serves no purpose but to waste time. Good meeting skills are no longer optional—they are a core competency for every manager. In this Webcast, you’ll discover proven methods for leading your group through collaborative brainstorming, decision-making and problem-solving sessions. View the complete recording Or Download slides of 10 Steps for Leading Productive Meetings (PDF) March 17 2008 Recruiting Secrets of Great Leaders: Finding and Keeping Talented Employees To address these issues, many companies are trying “new” strategies for attracting and retaining employees or contracting with head-hunting firms. However, many of these approaches cost more and take more of your precious time, often with poor results. This Webcast explores the specific methods for increasing your ability to successfully recruit replacement staff and find the ideal hires for newly created positions. View the complete recording Or Download slides of Recruiting Secrets of Great Leaders: Finding and Keeping Talented Employees (PDF) March 12 2008 Business at the Crossroads: Aligning Commerce, Earth and Humanity Environmental and social issues have historically been of peripheral concern to business. So rather than treating social and environmental issues as expensive luxuries, many companies are now fusing social mission with competitive strategy. This Webcast explores the integration of sustainable development and environmentalism in business strategy and illustrates how such practices can increase shareholder value and competitive position. View the complete recording Or Download slides of Business at the Crossroads: Aligning Commerce, Earth and Humanity (PDF) March 5 2008 How Ordinary People Become Extraordinary Leaders Becoming a leader is not about education or pedigree or even native smarts. Most of the most successful leaders started life as a regular person just like you. During this Webcast, Stephen Baum will explain the success secrets of prominent CEOs as well as the inner stories that have molded their leadership abilities. He’ll ferret out the men and women behind the public personas, explaining the life-shaping experiences they all have in common that turn out to be the foundation for true success in career and in life. View the complete recording Or Download slides of How Ordinary People Become Extraordinary Leaders (PDF) February 20 2008 Making the Transition from Selling to Sales Management Sales organizations are often compared to sports teams. As Sales Manager, your role is to arm your team with the tools and resources it needs to attain peak performance and stay in the game. This Webcast explores the new skills, expectations, and characteristics associated with successful sales managers in addition to proven techniques for managing in, out, up, and down your organization to accelerate sales performance. View the complete recording Or Download slides of Making the Transition from Selling to Sales Management (PDF) February 6 2008 Green Leadership: Creating Business Value As the business world wakes up to environmental issues, organizations are realizing that green initiatives can not only do good but also boost company profits. This Webcast explores how smart companies are using environmental strategies to innovate, create value and build competitive advantage. View the complete recording Or Download slides of Green Leadership: Creating Business Value (PDF) January 30 2008 Charles Handy on Life, Work & Organizations Charles Handy is one of the world's most influential living management thinkers, having inspired and enlightened others for decades. In this Webcast, he shares his special brand of wisdom, giving you uncommon insight into management...as well as the choices we all have to make in our lives. View the complete recording January 23 2008 Building a Qualified Sales Pipeline: What`s Working Now Finding and qualifying new leads is critical to driving your sales success. This Webcast explores fresh prospecting strategies to jumpstart your 2008 business: who to call, what to say, powerful networking techniques and proven approaches to using customer-centered messaging. View the complete recording Or Download slides of Building a Qualified Sales Pipeline: What`s Working Now (PDF) January 16 2008 Effective Performance Reviews: What Managers Can Do to Start the Year Off Right For most managers, the toughest discussions are coming up soon in the form of annual performance reviews. Turning these from a difficult conversation into a positive, goal-setting activity requires planning and practice. This Webcast provides rules of thumb to help you prepare for your discussions in a way that invites balanced participation, stays true to your message, focuses on performance and reduces defensiveness. View the complete recording Or Download slides of Effective Performance Reviews: What Managers Can Do to Start the Year Off Right (PDF) December 6 2007 Revenue Recognition: What's in Your P&L? View the complete recording Or Download slides of Revenue Recognition: What's in Your P&L? (PDF) December 5 2007 How to Build a High-Performance Organization This Webcast presents the results of the latest CMC/AMA/Institute for Corporate Productivity global survey focusing on the specific factors that high-performing organizations consider to be critical to their success. These factors were both internal and external to the organization and include global competition; workforce skills and talent; customer approaches; strategy; business processes; and leadership approaches. Join us for this informative hour and learn about the important building blocks that leading organizations use to build and maintain their success. View the complete recording Or Download slides of How to Build a High-Performance Organization (PDF) November 28 2007 Effective Training: Implementing the Four Levels Measuring how your training accomplishes its stated goals is an obvious challenge. Training managers need practical step-by-step instructions on how the four levels of program evaluation can link the value of learning to business results. During this Webcast, Donald Kirkpatrick, PhD, and James Kirkpatrick, PhD, will explain the key principles of conducting effective training and offer insight on evaluation methods for each of the four levels. View the complete recording Or Download slides of Effective Training: Implementing the Four Levels (PDF) November 14 2007 Mastering the Art of Working for Multiple Bosses Administrative professionals who have multiple bosses with different agendas, priorities, styles and expectations competing for attention sets the stage for: clashes, stress and an inability to work effectively. This Webcast outlines specific techniques for juggling priorities, personalities and projects to handle the pressure without going crazy! View the complete recording Or Download slides of Mastering the Art of Working for Multiple Bosses (PDF) November 7 2007 Lost Lessons of Peter Drucker Bill Cohen was the first doctoral graduate of the Drucker School and a longtime friend of the master management thinker. In this Webcast, he will share a number of Drucker’s key teachings that never made it into his countless written works and explain how these ideas can be applied to the real-world challenges you face as a manager. View the complete recording Or Download slides of Lost Lessons of Peter Drucker (PDF) November 2 2007 Sexual Harassment Prevention This Webcast examines how managers should handle and respond to harassment complaints and how to recognize potential sexual harassment in the workplace. View the complete recording Or Download slides of Sexual Harassment Prevention (PDF) October 31 2007 Why Good Strategies Fail: Making Certain Execution Gets Results A brilliant business strategy isn’t worth the paper it’s written on, unless it produces results. Far too many strategies fail simply because they are not executed successfully. This Webcast is for managers who must make their strategic initiatives succeed—despite common and unforeseen obstacles. View the complete recording Or Download slides of Why Good Strategies Fail: Making Certain Execution Gets Results (PDF) October 26 2007 Surviving Corporate Mayhem With your business at stake, do you have the skills and information to make quick decisions and take action in high-pressure situations? In this highly interactive web event, you’ll make rapid-fire decisions in a real time business simulation demonstration. Learn how to sift through and find the crucial information you need and understand the cross organization consequences of your actions. To be fully prepared for a leadership role in today's business world, you can’t afford to miss this exciting, insightful hour! View the complete recording Or Download slides of Surviving Corporate Mayhem (PDF) October 24 2007 One Foot Out the Door Years of layoffs, increasing workloads handled by fewer people and a take-it-or-leave-it management attitude have left your employees feeling alienated and ready to jump ship at a moment's notice. This Webcast Offers solutions for combating high turnover, low productivity and lackluster performance. It is a wake up call for restoring your employees' passion and enhancing the bottom line. View the complete recording Or Download slides of One Foot Out the Door (PDF) October 17 2007 Coolhunting View the complete recording Or Download slides of Coolhunting (PDF) October 10 2007 Search Marketing: What Every Marketer Should Know The art, craft, and science of driving web traffic to your web site changes constantly. This webcast explores how search engine marketing works and what you need to know to increase web traffic. You'll discover how to integrate search marketing into your strategy; which techniques work best; ways to maximize search engine visibility; and much more. View the complete recording Or Download slides of Search Marketing: What Every Marketer Should Know (PDF) October 3 2007 Discover How to Spot Winning Acquisition Targets! In this exciting Webcast, participants will learn how to spot the ideal corporate merger or buyout that can drive profits and help meet growth goals. Targeting the right acquisitions should be a vital, ongoing component of every company's growth strategy: the right tactics (and their well-timed execution) can be the best way to grow quickly and efficiently. This fast-paced Webcast will show you what to look for—and what to avoid—when hunting for the "perfect" acquisition. View the complete recording Or Download slides of Discover How to Spot Winning Acquisition Targets! (PDF) September 26 2007 Leadership with a Twist Employee surveys increasingly confront executives with major issues around trust, credibility, and caring. How can organizations develop leaders who are able to address these challenges? In this webcast, Kenny Moore, co-author of The CEO and the Monk, will describe several steps that leaders can take to develop themselves and, in so doing, help create healthier and more productive workplaces. View the complete recording Or Download slides of Leadership with a Twist (PDF) September 19 2007 Business Is Human: Relationships Power Your Growth The truth is that most people simply aren’t very good at building mutually beneficial relationships. Shaking hands and collecting business cards isn’t the answer. In this webcast, Keith Ferrazzi will share powerful tips and tactics for making and keeping connections with people who will shape your career and personal life. View the complete recording Or Download slides of Business Is Human: Relationships Power Your Growth (PDF) September 12 2007 The 7 Hidden Reasons Employees Engage & Stay…or Disengage and Leave Leigh Branham in his own words: "If there is one thing that I've learned in my business career and in my research into what works to motivate, engage, and keep the right people, is that good management, a positive culture, and caring leaders are far more important than pay and benefits. I get tremendous satisfaction from helping leaders and managers identify and implement the employee engagement practices that best align with their business objectives, talent marketplace, and current workforce." View the complete recording Or Download slides of The 7 Hidden Reasons Employees Engage & Stay…or Disengage and Leave (PDF) September 12 2007 Make the Right Call: Tools to Guide Critical Financial Decisions This fast-paced webcast examines simple yet effective financial decision-making tools and techniques. Armed with this know-how, you’ll understand how to determine which projects and products will deliver the greatest profits and growth. View the complete recording Or Download slides of Make the Right Call: Tools to Guide Critical Financial Decisions (PDF) September 7 2007 Avoiding the Seven Deadly Sins of Negotiating Whether you're asking your boss for a raise, or trying to secure a multimillion dollar overseas contract with multiple parties and issues, don't let yourself fall into "negotiating hell." Join master negotiators, authors and trainers Frank Acuff and Larry Ray as they discuss the seven negotiating mistakes that are virtually guaranteed to doom your cause to failure. View the complete recording Or Download slides of Avoiding the Seven Deadly Sins of Negotiating (PDF) September 5 2007 Get in the Game: Using Business Simulations to Drive Excellence Organizations are using more on-line courses, simulations and complex game-based learning methodology to engage and enhance the learners' classroom experiences. Join us for a conversation with Bjorn Bilhart, principle and CEO of Enpire Learning, one of the pioneers in interactive simulation development. We'll discuss the use of games and simulations against the backdrop of today's training challenges including time pressures, the need for global deployments and computer savvy learners. View the complete recording Or Download slides of Get in the Game: Using Business Simulations to Drive Excellence (PDF) August 22 2007 The Art of Managing Risk in Your Project Portfolio Traditional risk management focuses on the risks associated with the performance of individual projects. When managing a project portfolio, the process becomes increasingly complex. This webcast will explore best practices for managing exposure across your entire portfolio, to ensure that you achieve an optimum overall level of risk. View the complete recording August 8 2007 eBay: The Overlooked Marketing and Sourcing Channel eBay is a proven, ready-to-use e-commerce solution that can extend your organization’s marketing reach and lower purchasing costs. Find out how by attending this webcast, which will explore these opportunities and give you specific ways to integrate eBay into your business processes. View the complete recording Or Download slides of eBay: The Overlooked Marketing and Sourcing Channel (PDF) August 1 2007 Handling Problem Employees: Avoiding Lawsuits and Investigation Disasters It’s absolutely vital that you manage problems with employees efficiently, appropriately…and within the letter of the law. To keep everyday issues from escalating into full-scale disasters, it’s up to you to know the rules and apply best practices. This Webcast focuses on effective solutions to common problems and the essential processes for dealing with employees, including documentation and corrective actions. View the complete recording Or Download slides of Handling Problem Employees: Avoiding Lawsuits and Investigation Disasters (PDF) July 25 2007 8 Secrets to Building Win-Win Alliances and Partnerships This Webcast will focus on crucial elements that anyone entering into or managing a strategic alliance should know. Case studies will be presented illustrating "best and worst" practices and how collaboration and partnerships can help—or if not done right—hinder corporate growth and innovation. View the complete recording Or Download slides of 8 Secrets to Building Win-Win Alliances and Partnerships (PDF) July 11 2007 Wake-Up Call: Aggressively Develop Your Talents or Disappear It’s already the middle of 2007 and you’ve been scrambling just to get your job done. Whatever happened to those New Year’s Resolutions and development goals about becoming better at some role, skill or competency? Spend one hour with a world-class, talent development coach for ideas on jump-starting your personal action plan. View the complete recording June 20 2007 Rebuilding Brand America Other nations and cultures have singled out American businesses, government and way of life for harsh scorn, widespread resentment, even violence. Join author Dick Martin in this Webcast as he explores the roots of this anti-American sentiment and offers some practical advice on what American business can and must do about it. View the complete recording June 13 2007 Using Talent Management to Build a Culture of Excellence This Webcast was recorded on June 13, 2007. View the complete presentation Or Download a PDF version of the slides View the complete recording Or Download slides of Using Talent Management to Build a Culture of Excellence (PDF) June 6 2007 7 Secrets of Analyzing Financial Statements Financial statements provide key information for running a company. They can warn of potential problems and when used correctly will provide you with the knowledge to run your business profitably. In this Webcast, revealing scenarios and practical rules-of-thumb will give you insight into analyzing income statements, balance sheets and cash flows. View the complete recording Or Download slides of 7 Secrets of Analyzing Financial Statements (PDF)